Indialends, 19 Aug 2025

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How to Access UAN Account After Changing Mobile Number

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How to Access UAN Account After Changing Mobile Number | IndiaLends

Your Universal Account Number (UAN) is your key to managing your EPF (Employees' Provident Fund) account online. But what happens if you change your mobile number and can no longer receive OTPs to log in? In this guide by IndiaLends, we’ll walk you through the complete process to access your UAN account even after updating your mobile number, along with tips to keep your EPF records up to date.

Matrix: Accessing UAN After Changing Mobile Number

Step-by-Step Guide: How to Access UAN After Mobile Number Change

1. Visit the EPFO UAN Member Portal

Go to the official portal where all employee-related EPF services are available.

2. Click on ‘Forgot Password’

Even if you remember your password, this option allows you to change your mobile number during the reset process.

3. Enter Your UAN

You’ll be prompted to verify your details using your UAN, registered name, date of birth, and Aadhaar or PAN.

4. Authenticate with Aadhaar or PAN

Choose Aadhaar or PAN for OTP verification. This step allows you to proceed even if your old number is not accessible.

5. Update New Mobile Number

Once verified, you will be asked to set a new password and register your new mobile number.

6. Login with New Details

After resetting your password and updating your number, log in as usual using your UAN and new mobile-linked credentials.

Why It’s Important to Keep Your Mobile Number Updated in UAN

Keeping your mobile number updated in the UAN portal ensures:

• Timely OTPs for login and transactions
• Instant PF withdrawal or claim status updates
• Security alerts for your EPF account
• Access to e-passbook and UAN services online

A verified mobile number, along with Aadhaar and PAN, makes your UAN fully KYC-compliant and boosts your financial credibility.

Secure Your Financial Profile with IndiaLends

Maintaining updated EPF details is a sign of financial discipline. A consistent employment history, along with an active UAN, also supports your loan eligibility and creditworthiness.

IndiaLends helps you:

• Track your credit score monthly for free
• Apply for personal loans, credit cards, and more
• Understand your financial health with customized offers

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FAQs: UAN and Mobile Number Changes

Q1: How can I change my mobile number in UAN if I forgot my password?
Use the ‘Forgot Password’ option on the UAN Member Portal. Authenticate using your Aadhaar or PAN and set a new mobile number.

Q2: Can I update my mobile number in UAN offline?
Yes, by submitting a request through your HR or payroll department. However, the online process is faster.

Q3: What if I no longer have access to my old number or email?
You can still access your UAN using Aadhaar-based verification on the EPFO portal.

Q4: Will I receive alerts after updating my mobile number?
Yes, after updating, all SMS alerts about contributions, withdrawals, and login activities will be sent to your new number.

Q5: Do I need to re-link Aadhaar or PAN after changing mobile number?
No, Aadhaar and PAN remain linked. Only your communication details are updated.

Final Thoughts

Losing access to your old mobile number shouldn't mean losing access to your UAN account. With the steps above, you can quickly reset your login and update your contact details to continue managing your EPF securely.

Stay on top of your financial game with IndiaLends—monitor your credit score, apply for loans, and manage your documents all in one place.

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