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Blogs > How to Access UAN Account After Changing Mobile Number
How to Access UAN Account After Changing Mobile Number |
IndiaLends
Your Universal
Account Number (UAN) is your key to managing your EPF (Employees'
Provident Fund) account online. But what happens if you change your mobile
number and can no longer receive OTPs to log in? In this guide by IndiaLends,
we’ll walk you through the complete process to access your UAN account even
after updating your mobile number, along with tips to keep your EPF records up
to date.
Matrix:
Accessing UAN After Changing Mobile Number
|
Action/Issue |
Explanation |
Solution
via EPFO & IndiaLends |
|
Can’t log
in to UAN after mobile change |
Your old
mobile number is no longer active |
Update
your mobile number on the UAN portal |
|
Forgot UAN
password and changed number |
Cannot
receive OTP on old mobile |
Reset
using Aadhaar or PAN-based authentication |
|
Want to
change mobile number in UAN |
Necessary
for OTPs and online access |
Use the
“Forgot Password” or update via employer |
|
Access UAN
without OTP |
Not
possible without valid number |
Aadhaar-based
authentication helps retrieve account |
|
UAN
inactive due to mobile mismatch |
Limits
access to EPF passbook and services |
Link
Aadhaar and update KYC to regain access |
Step-by-Step
Guide: How to Access UAN After Mobile Number Change
1. Visit
the EPFO UAN Member Portal
Go to the
official portal where all employee-related EPF services are available.
2. Click
on ‘Forgot Password’
Even if you
remember your password, this option allows you to change your mobile number
during the reset process.
3. Enter
Your UAN
You’ll be
prompted to verify your details using your UAN, registered name, date
of birth, and Aadhaar or PAN.
4.
Authenticate with Aadhaar or PAN
Choose
Aadhaar or PAN for OTP verification. This step allows you to proceed even if
your old number is not accessible.
5. Update
New Mobile Number
Once
verified, you will be asked to set a new password and register your new
mobile number.
6. Login
with New Details
After
resetting your password and updating your number, log in as usual using your
UAN and new mobile-linked credentials.
Why It’s
Important to Keep Your Mobile Number Updated in UAN
Keeping your
mobile number updated in the UAN portal ensures:
A verified
mobile number, along with Aadhaar and PAN, makes your UAN fully
KYC-compliant and boosts your financial credibility.
Secure
Your Financial Profile with IndiaLends
Maintaining
updated EPF details is a sign of financial discipline. A consistent employment
history, along with an active UAN, also supports your loan eligibility
and creditworthiness.
IndiaLends
helps you:
👉 Apply for a Personal Loan with IndiaLends
👉 Check Your Credit Score for Free
FAQs: UAN
and Mobile Number Changes
Q1: How
can I change my mobile number in UAN if I forgot my password?
Use the ‘Forgot Password’ option on the UAN Member Portal. Authenticate using
your Aadhaar or PAN and set a new mobile number.
Q2: Can I
update my mobile number in UAN offline?
Yes, by submitting a request through your HR or payroll department. However,
the online process is faster.
Q3: What
if I no longer have access to my old number or email?
You can still access your UAN using Aadhaar-based verification on the EPFO
portal.
Q4: Will
I receive alerts after updating my mobile number?
Yes, after updating, all SMS alerts about contributions, withdrawals, and login
activities will be sent to your new number.
Q5: Do I
need to re-link Aadhaar or PAN after changing mobile number?
No, Aadhaar and PAN remain linked. Only your communication details are updated.
Final
Thoughts
Losing
access to your old mobile number shouldn't mean losing access to your UAN
account. With the steps above, you can quickly reset your login and update
your contact details to continue managing your EPF securely.
Stay on top
of your financial game with IndiaLends—monitor your credit score, apply for
loans, and manage your documents all in one place.
