UAN or EPF Helpdesk

The Employee Provident Fund Organization has a separate online helpdesk for UAN-related queries and complaints. Users can visit the portal online and solve their queries on their own or get in touch with the executives offline. Employees can also write down their complaints via email or directly contact the EPF officials via their toll-free number.

The EPF Helpdesk can assist employees with the following queries:

  • Finding the UAN
  • Reporting the allotment of one or more UANs
  • Passbook unavailability
  • Changing the registered mobile number
  • Technical issues
  • Updating KYC details
  • UAN Portal issues
  • Guidance for EPF Transfer
  • New employee linking problem
  • Non-reception of OTP

The above-mentioned EPFO services are also available on the UMANG application. To avail of these services, you need to give a missed call at 9718397183 or visit the play/app store to download the app on your mobile device. 

UAN Helpdesk Online

You need to follow the given steps to visit the UAN Helpdesk online-

  • Visit the EPFO official website by clicking here
  • Go through the UAN helpdesk link
  • Click on the ‘member link’
  • Fill in the required information 
  • Write down your complaints and queries and click on ‘Submit’

UAN Helpdesk Toll-Free Number

To register any complaints regarding your EPF UAN, you can call the customer care executives of EPFO at their toll-free number- 1800 118 005.

All India Numbers

011-22901406 (Missed Call to know your balance)

EPFOHO to 7738299899 (for SMS service)

Support Timing

9:15 am to 5:45 pm

UAN Helpdesk Mail ID

You can also write down your queries to the officials of the EPF office at the following e-mail ids-

  • uanepf@epfindia.gov.in
  • gms@epfindia.gov.in
  • epfo@nic.dot.in for (feedback)
  • support-gms@epfindia.gov.in for (support)