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How to Register EPF Grievance Online: Step-by-Step Guide


How to Register EPF Grievance Online: Step-by-Step Guide

If you are facing issues related to your Employees’ Provident Fund (EPF)—such as delayed withdrawal, incorrect balance, transfer delays, or KYC problems—you can raise a complaint through the EPF Grievance Management System (EPFiGMS).

This online platform by the Employees’ Provident Fund Organisation (EPFO) allows members, employers, and pensioners to submit complaints and track their resolution without visiting the EPFO office.

In this guide by IndiaLends, we explain how to register an EPF grievance online, track its status, and get faster resolutions.

When Can You File an EPF Grievance?

You can use the EPFiGMS portal to raise complaints related to:

  • Delayed EPF withdrawal or pension settlement
  • Issues in EPF transfer between employers
  • Errors in member details (name, DOB, etc.)
  • KYC approval delays
  • Wrong PF balance or missing contributions
  • Any other EPF-related issue

How to Register EPF Grievance Online

Here’s a matrix view of the process:

Step

Action

Details

1

Visit EPFiGMS Portal

Go to EPF Grievance Portal.

2

Select ‘Register Grievance’

Choose whether you are PF member, employer, or pensioner.

3

Enter UAN and Details

Provide your UAN, name, email, mobile number, and security code.

4

Provide Complaint Details

Select PF office, grievance category, and enter complaint description.

5

Upload Documents (Optional)

Attach supporting files such as claim forms or screenshots.

6

Submit & Save Registration Number

Keep this number to track your complaint.

How to Track Your EPF Grievance Status

  1. Visit EPF Grievance Status Check.
  2. Enter your registration number and mobile/email.
  3. View the current status of your complaint.

Timeframe for Resolution

  • Most grievances are resolved within 15–30 days.
  • Some cases may take longer if employer verification is pending.

Tips to Get Faster EPF Grievance Resolution

  • Always keep your UAN active and linked with Aadhaar/PAN.
  • Provide clear and complete details in your complaint.
  • Attach supporting documents for quick verification.
  • Follow up regularly through the status check page.

Alternative to Early EPF Withdrawal

If your grievance is about delayed EPF settlement and you urgently need funds, avoid premature EPF withdrawal (which may lead to taxes). Instead, consider a personal loan from IndiaLends with quick approval and minimal documentation.

Apply Now with IndiaLends

Frequently Asked Questions (FAQs)

Q1. Do I need a UAN to register an EPF grievance?
Yes, for member-related issues, UAN is required.

Q2. Can I file an EPF grievance without visiting the EPFO office?
Yes, the entire process can be done online through the EPFiGMS portal.

Q3. Is there any fee to file an EPF grievance?
No, it is completely free.

Q4. Can I modify my grievance after submission?
No, but you can file a new grievance if required.

Q5. How will I know when my grievance is resolved?
You will receive an SMS/email update once the EPFO updates the status on the portal.

 

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