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Process to Register a Complaint on EPF i-Grievance Management System (EPF i-GMS)
Step 1: Firstly, members need to visit the official website of the EPF i-Grievance Management System i.e. https://epfigms.gov.in/
Step 2: Then, click on ‘Register Grievance’.
Step 3: Select one of the options that have been provided against the ‘Status’ section.
Step 4: Select ‘Others’ if you do not know the PF number.
Step 5: Next, enter your Universal Account Number (UAN) and the security code.
Step 6: Then, click on ‘Get Details’.
Step 7: After that, the screen will display your name, UAN, email ID, and mobile number.
Step 8: Now, click on ‘Get OTP’ and enter the OTP which is sent on your registered mobile number.
Step 9: Under the ‘Personal Details’ section, choose the PF account number.
Step 10: Under the ‘Grievance Details’ section, select the type of grievance you have, its category along with the description.
Step 11: Upload the relevant documents that support your complaint. This can be done by clicking on ‘Choose Files’ and then ‘Attach’.