GST Services

Implementation of Goods and Services Tax is an attempt of unifying all the indirect taxes. Under the official GST portal, there is a ‘GST services section’. It is designed to help GST taxpayers in figuring out GST registered taxpayers in terms of various aspects of the GST regime.

The services section of the Official GST Portal’s main page looks as follows:


Key services/information available under the subsections of the GST Services menu areas discussed in the following sections.


On this page, you can apply for a New GST Registration, track status of a previously filed GST Registration application or apply for clarification regarding GST filing-related issues. 

If you click on the “Track Application Status” link, you are directed to the following page:


On this page, you can check the current status of your GST Registration application using the ARN (Application Reference Number) which was generated when you submitted your GST Registration Application.

GST Payments

Payments sub-menu under the GST Services menu features the options of “Challan Creation” and “Track Payment Status” as shown below:


The creation of the Challan and Payment tracking status are part of the completely online GST payment system. 

GST User Services

The “User Services” submenu on the homepage of the official GST Portal features a variety of links as shown below:  


GST Contacts

This GST contacts page will help you to search and find the contact details of various central or state level tax officials. You also get the option of filtering your search results via name, commission rate, designation, and range. This is an easy way for GST-registered businesses to get in touch with GST officials and get access to a range of GST services.


GST office address search

The handy GST office address search tool allows you to access contact details/addresses of local GST offices online with ease as shown in the page below:


Generate User Id for advance Tax filing

An advance tax ruling is a written clarification provided by relevant tax authorities to corporations and individuals on various tax matters. You need not have a GSTIN to get an advance tax ruling from GST authorities. If you are an unregistered business/individual, the current system allows you to register for Generating a User ID specifically for advance tax ruling as shown in the following page:



GST holiday list

The GST Services section of the Official GST Portal also features a month-wise holiday list for GST offices and officials as on the following page:  


GST Grievance/Complaints

The GST grievance/complaints is a part of the GST self-service portal where you can submit your GST-related grievances as well as check the status of the same through the self-service system. The page looks as follows:


Locate GST practitioner

In case you are facing issues in meeting up with various GST requirements such as monthly GST filings, refunds claim filing, etc. you can opt to engage the services of a GST Practitioner. An approved list of GST practitioners can be found online on the GST Portal under the GST Services menu. The following is the page that you can use to search for approved GST Practitioners in your area:


GST Refunds

In case you have previously filed for a GST refund, you can check the status of your refund application using the ARN (Application Reference Number) generated at the time of applying for a GST refund. The following is the page that you can get to for tracking refund status using the GST services menu visible on the GST portal: