How to file an Aadhaar related complaint

The UIDAI has provided residents with the portal through which they can file their com plaints and inquire about any of the details related to Aadhaar. The inquiries or complaints directed through these portals are dealt with on a timely basis. UIDAI of providing this platform aims to give the fastest solutions to the resident at the earliest. Individuals can easily lodge any of the complaints with the help of information available on their Aadhaar, acknowledgment document, which they would have received at the time of enrollment. A resident of India, on this same platform, can file their grievances related to non-generation of Aadhaar and operation enrollment agencies.

Process to file a complaint via online portal

• First and foremost thing is to enter a 14-digit enrollment ID and date and time in dd/mm/yy and hh:mm:ss) format.
• Under the column of ‘ personal detail’ and ‘ contact’, you will need to fill in your name, email ID, and mobile number.
• Under the location tab, you will need to fill in the pin code of your area and select the village/town/city you reside in from a drop-down list.
• Next, you will need to fill in the details of your complaint by selecting the type of your complaint, category of the same and your remarks.
• The last step is to type in your security code that you will need to copy from the page itself.
• Once you submit the above-mentioned details, you will complaint will be filed.

Process to register a complaint via phone

You can register your complaint/grievance by calling the toll-free number 1947.

Process to register a complaint via email

You can also drop an email to the ID help@uidai.gov.in to get your complaint or grievance registered.